FAQs

FAQ

YOUR ANSWER HERE

HOW DO I SELECT DISCOUNTED FLIGHTS ?

Our searches brings cheap & discounted airfare for you, top results shows you lowest price on flights. Our search engine always brings lowest airfare for you.

CAN I MAKE TICKET RESERVATION FOR BOTH DOMESTIC & INTERNATIONAL FLIGHTS ?

Yes, you can select flights from any airport to everywhere in the world.

PASSENGERS AGE GROUP ?

During the search procedure, you will have to select the number of passengers who will travel, from each age category. You may include up to 8 passengers per reservation. The categories are the following ones:
– Adults : Passengers 12 years old or older.
– Children : Passengers from 2 to 11 years old. Tickets for unaccompanied children, younger than 12 years old, cannot be booked via internet.
– Infants / Babies (without seat) are considered the passengers up to 2 years old. Every passenger, older than 12 years old, may escort a baby in his arms.
Just keep in mind that some flights do not offer special prices for children and/or babies. In this case you will need to issue an adult ticket for your child and/or infant.

How can I be sure that my reservation has been completed successfully?

Right after the completion of the reservation procedure on our web page, a success page will be displayed on your screen and an e-mail containing your e-ticket and related information will be sent to you within 24 hours from the moment you have paid for your reservation (usually this takes several minutes).

Do I have to confirm the departure time of my flight?

If you want to confirm the departure time of your flight we suggest you contact the airline or the airport in order to be accurately informed. We will make any possible effort to inform you in the event that something changed on your flight. Nevertheless, in case of bad weather conditions, airport’s or airline’s personnel strike etc, we strongly recommend that you contact directly the airline or the airport. You may also review your flight status using the “View your reservation online” option, in the booking confirmation e-mail.

How will I receive my ticket?

Your ticket is electronic (e-ticket) and will be sent to you via e-mail. At the airport you will only need to go directly to the check-in counter of the airline holding your identity card or passport.

How do I travel with electronic ticket (e-ticket)?

The electronic ticket is particularly convenient since it confirms the purchase of a ticket without the need of any printed document. The airline with which you travel, stores all the details of the ticket in its central system of reservations. This means that you don’ t have to show a printed ticket in order to get on the plane and you won’t have to worry about fogetting or losing your ticket (since it is not the traditional paper ticket). Having an electronic ticket, allows you to go directly to the check-in counter holding your passport or identity card and a copy of the e-mail booking confirmation (the copy of the e-mail will the agent of the airline to locate your seat faster).

Does the hotel need a deposit or payment in advance ?

Most hotels don’t require a payment or deposit in advance. If they do, you can find the details under “Hotel Policies” on the hotel’s page and in your confirmation email.

We have childrens can we get extra beds/cribs in the room ?

Information regarding children and extra beds/cribs can be found under “Hotel Policies.” Please take note of the following:
– Any additional fees for children are not included in the reservation price.
– During the online booking process, please make your request for any extra bed/crib in the “Special Requests” box provided.
– If you’ve already booked your stay, just click the link provided in your email confirmation to request an extra bed.
– We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.
– You can always contact us to confirm availability before you book.

HOW Can i get Customized Tour Package ?

For Customized Package, Please contact us via

  • Call – +1-888-985-4646
  • Email – info@crennova.co

Contact US

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